Frequently Asked Questions

We cover Bristol city and surrounding areas: Clifton, Redland, Bishopston, Bedminster, Nailsea, Clevedon, and Portishead. Not sure? Call us or drop a message.

Yes. We carry £5 million public liability insurance on all work. Our team hold RHS qualifications. Jamie and Sarah are both RHS-qualified; Sarah holds an RHS Level 3 in Garden Design.

Yes — we're a Checkatrade-approved business with a 4.9/5 average rating across 150+ reviews. You can verify our listing at any time.

Use our online booking form or call 0117 456 7890. For most services we can give a ballpark figure over the phone and confirm the exact price on a free site visit.

We quote per job, not by the hour — so you always know what you’re paying before we start. For ongoing maintenance plans, we agree a fixed monthly fee.

No long contracts. We ask for 2 weeks’ notice if you’d like to cancel or pause regular visits — nothing more.

Most Bristol lawns benefit from fortnightly cuts April–September and monthly visits October–March. We’ll tailor the schedule to your specific grass type and usage.

We work year-round in most conditions and only reschedule for severe weather that would make work unsafe or compromise quality. We always give as much notice as possible.

For clearance and hedge trimming, all green waste is removed and recycled as standard. For regular maintenance, grass clippings are typically mulched back unless removal is requested.

Not necessarily. For regular maintenance, many clients leave access instructions and we get on with the work while they're out. For first visits and larger projects, it helps to meet you on-site.